​South Lake Auto Repair and Sales (“South Lake Auto,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and individuals who interact with our business. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information in connection with our website, services, and communications.

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1. Information We Collect

We may collect personal information depending on how you interact with us, including:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide.

Vehicle and Service Information: Vehicle details, service requests, appointment information, and purchase or inquiry details.

Technical Information: IP address, browser type, device information, pages visited, and general website usage data.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve website functionality, analyze traffic, and enhance user experience.

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2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Providing auto repair, maintenance, and vehicle sales services

Scheduling appointments and responding to inquiries

Communicating with you regarding services, inventory, promotions, or updates

Processing transactions and maintaining business records

Improving our website, services, and customer experience

Complying with legal obligations and protecting our rights and interests

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3. Legal Basis for Processing (Where Applicable)

Where required by applicable law, we process personal information based on one or more of the following legal bases:

Consent: When you voluntarily provide information or opt in to communications

Contractual Necessity: When processing is required to provide requested services

Legal Obligations: When required to comply with applicable laws or regulations

Legitimate Business Interests: When processing supports our operations and does not override individual privacy rights

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4. Applicable Privacy Laws and Standards

South Lake Auto strives to comply with applicable privacy and data protection laws, including but not limited to:

U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), where applicable

State consumer privacy laws such as the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar statutes

Children’s Online Privacy Protection Act (COPPA)

Other applicable consumer protection and privacy regulations

We do not knowingly sell personal information.

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5. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

The right to request access to personal information we hold about you

The right to request correction of inaccurate information

The right to request deletion of your personal information, subject to legal requirements

The right to object to or restrict certain processing activities

The right to request a copy of your information in a portable format

Requests may be subject to verification and legal limitations.

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6. Data Sharing and Disclosure

We may share personal information only as necessary, including with:

Service Providers: Vendors that assist with website hosting, scheduling tools, analytics, payment processing, or communications

Legal or Regulatory Authorities: When required by law or to protect our legal rights

Business Transfers: In the event of a merger, acquisition, or sale of business assets

We do not sell personal information to third parties.

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse. While no system is completely secure, we take data protection seriously and regularly assess our security practices.

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8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice or as required by applicable laws and regulations.

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9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand user behavior. You can manage or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

 

10. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals, as there is no consistent industry standard for such requests.

 

11. Children’s Privacy

Our services and website are not directed to children under the age of 16. We do not knowingly collect personal information from children.

 

12. Updates to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

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13. Contact Us

If you have questions about this Privacy Notice or how your information is handled, please contact us:

South Lake Auto Repair and Sales
887 E Anderson Rd, Suite 200
Groveland, FL 34736
Phone: 863-866-0868