Frequently Asked Questions
General Questions
What services do you offer?
We provide full-service auto repair and maintenance for most makes and models. Services include diagnostics, brakes, oil changes, fuel induction services, preventive maintenance, electrical and battery services, steering and suspension, heating and air conditioning, transmission and drivetrain services, exhaust and emissions and safety inspections, and .
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Do you work on all makes and models?
Yes. We service most domestic and foreign vehicles. If you have a specific vehicle or concern, please contact us to confirm service availability.
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Where are you located?
We’re located at 887 E Anderson Rd, Suite 200, Groveland, FL 34736, proudly serving Groveland and the surrounding Central Florida area.
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What are your hours of operation?
Our current hours are listed on our Contact page and Google Business Profile. If you reach us outside of business hours, please leave a message and we will respond as soon as possible.
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Can I bring my vehicle in if I’m not sure what’s wrong?
Yes. Diagnostic services are designed to identify issues even when symptoms are unclear.
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Do you sell vehicles as well as provide repairs?
Yes. In addition to auto repair services, we also offer vehicle sales. Available inventory can be viewed through the Auto Sales section of our website.
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How can I contact you?
You can contact us by phone 863-866-0868, through our website, or by visiting our location at 887 E. Anderson Rd. #200 Groveland, FL 34736 during business hours.
Estimates, Pricing, and Approval
Do you provide estimates before repairs?
Yes. We evaluate your vehicle and provide a clear estimate before any work is performed. No repairs are completed without your approval.
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How does the request estimate process work?
Once you request an estimate, we review your vehicle and identify the issue. We then explain our findings and provide recommended repair options for your approval.
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Why don’t you list prices on the website?
Every vehicle and repair is different. Listing flat prices can be misleading, so we prefer to provide accurate estimates based on your specific vehicle and situation.
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Will I be notified if additional repairs are needed?
Yes. If we discover additional concerns during service, we will contact you with updated information and options before proceeding.
Appointments and Scheduling
Do I need an appointment?
Appointments are recommended to ensure prompt service, but walk-ins may be accommodated based on availability.
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How long will my repair take?
Repair times vary depending on the service needed and vehicle condition. We will provide an estimated timeframe once your vehicle has been inspected.
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Can I drop my vehicle off?
Yes. Vehicle drop-off options are available. Please contact us in advance to make arrangements.
Repairs and Maintenance
Do you follow manufacturer recommended maintenance schedules?
Yes. We follow manufacturer guidelines and tailor maintenance recommendations based on your vehicle’s mileage, condition, and driving habits.
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Do you offer preventive maintenance services?
Yes. Preventive maintenance helps reduce unexpected repairs and extend the life of your vehicle. We can help you stay on schedule with routine services.
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What should I do if a warning light comes on?
If a warning light appears, we recommend scheduling diagnostics as soon as possible so the issue can be properly identified and addressed.
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Do you perform inspections before long trips?
Yes. Safety and pre-trip inspections are available and recommended before extended travel.
Parts, Quality, and Warranty
Do you use quality parts?
Yes. We use reliable, high-quality parts that meet or exceed manufacturer specifications whenever possible.
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Do repairs come with a warranty?
Many repairs include a warranty. Warranty details vary depending on the service and parts used, and we are happy to review applicable coverage with you.
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Can I bring my own parts?
We recommend using parts sourced through our trusted suppliers to ensure proper fit, quality, and reliability for your vehicle. Parts we supply are carefully selected to meet manufacturer specifications and are covered under our standard warranty. Customers may choose to provide their own parts; however, the customer is responsible for ensuring the parts are correct and compatible with the vehicle. Please note that repairs completed using customer-provided parts are not covered by a warranty on either parts or labor.​​
Payments and Billing
What forms of payment do you accept?
We accept cash, Zelle, and credit card payments processed through Square.
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When is payment due?
Payment is due upon completion of service unless other arrangements have been made in advance.
Reviews and Trust
Where can I read customer reviews?
Customer reviews are available on our Google Business Profile. A link to our Google reviews can be found in the footer of our website.
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Can I leave a review?
Yes. We appreciate feedback and welcome customers to leave reviews on Google after their service experience.
If you don’t see your question listed here, we’re happy to help. Please contact us and our team will be glad to assist you.